Rachel Burke is a criminal profiler, one of the best, actually. She, along with a sophisticated team of specialists on the FBI's Violent Crimes Task Force in Atlanta, investigates crimes throughout the country. Together, they solve the toughest of cases while trying to live their lives as best they can.

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The true story of the frightening, lonely world of silence and darkness of 7-year-old Helen Keller who, since infancy, has never seen the sky, heard her mother's voice or expressed her innermost feelings. Then Annie Sullivan, a 20-year-old teacher from Boston, arrives. Having just recently regained her own sight, the no-nonsense Annie reaches out to Helen through the power of touch, the only tool they have in common, and leads her bold pupil on a miraculous journey from fear and isolation to happiness and light.