Jennifer and Meg Swift are two sisters who are very close despite living far apart. Jennifer is in Salt Lake City, running a successful restaurant she started with her late husband and raising her teenaged son Simon, Meg stayed in their hometown of Hazelwood, helping their parents run the local bakery.

Itsy is new in town and her life seems over until she meets her space-obsessed neighbor Calvin, who believes his parents were abducted by aliens. An aspiring journalist, Itsy decides to write an exposé on Calvin but ends up discovering much more.

A father's ice sculpture of a princess magically comes to life, causing unexpected disruptions in the lives of those she meets.